Third quarter results 2025

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Today, KPN has announced the third quarter results 2025.

Joost Farwerck, CEO, on the results:

“In the third quarter, Group service revenues continued to grow, with all segments contributing. In Consumer, we maintained solid momentum with a steady inflow of new broadband and postpaid customers, reflecting our ongoing focus on loyalty and base management. As anticipated, Business service revenue growth moderated during the quarter despite solid base growth, primarily due to contract changes in Tailored Solutions. Our Wholesale service revenues continued to grow, mainly driven by growth in our international sponsored roaming business. Through the ongoing strong commitment of Team KPN, we witnessed improved customer satisfaction levels in both Consumer and Business. As guided, in the third quarter our adjusted EBITDA AL was driven by service revenue growth, an IPR benefit and the contribution of Althio, partly offset by the discontinuation of holiday provision recording. As anticipated, our Free Cash Flow rebounded in the third quarter, mainly driven by improved working capital. 

We lead the Dutch fiber market. Together with our Joint Venture Glaspoort, we are making steady progress in connecting homes and activating new fiber lines. Our commitment to providing secure and reliable connectivity for the Dutch society was once again demonstrated by our role in connecting and securing SAIL Amsterdam. Using KPN’s data services hub and technology as a platform, we enabled public and private partners to collaborate seamlessly, sharing live data securely, enabling a secure experience for 2.5 million visitors. 

We remain fully committed to our mission for a #BetterInternet, to foster a safer, more social and greener future for everyone in the Netherlands. In this respect, we launched a nation-wide campaign highlighting the impact of online exclusion, aiming to raise awareness among youngsters, parents, teachers and bystanders and their respective responsibilities. We believe the internet should be a place that connects and empowers people, not one that fosters exclusion or division. 

We are on track with the execution of our Connect, Activate & Grow strategy and remain confident in delivering on our full-year 2025 outlook and mid-term ambition. I look forward to giving you a more detailed update at our strategy update on November 5th.”