KPN presents 2024 annual report: Sustainably connected

Today, KPN publishes its integrated annual report 2024: Sustainably connected. KPN achieved its objectives and key ambitions last year. In addition to a growth of over 3% in operating profit, KPN took major steps in the sustainable digitalization of the Netherlands, with a record number of households connected to fiber optics. The 2024 annual report is in line with the CSRD guidelines for the first time.

The Netherlands sustainably connected
Together with Glaspoort, KPN now provides coverage of 63% of Dutch households with fiber. The focus of fiber rollout has shifted in 2024 from installing basic infrastructure in the street to connecting and activating households and businesses. In 2025, KPN will continue with this shift in emphasis on rollout.
Also in the mobile network, great strides have been made again. The network was again voted one of the best in the world. It has also been strengthened by obtaining a frequency package in the 3.5 GHz auction. This makes it possible to enter the next phase of 5G services with more capacity in busy areas, improving the mobile experience for all users of the KPN network.
In 2024, KPN announced a partnership with pension fund ABP in the field of mobile infrastructure. This will place approximately 3,800 mobile transmission masts and roof locations in a new company, called Althio.

Better Internet
2024 was KPN's first full year of the Connect, Activate & Grow strategy, with an emphasis on growth through technological progress and the best digital experience for our customers. KPN took another step forward in its sustainability strategy; from the beginning of 2025, green energy will be purchased from the Kabeljauwbeek solar park for our fixed and mobile networks.

KPN has the ambition to be one of the best employers in the Netherlands. The new collective labor agreement, which was concluded at the beginning of 2024, makes an important contribution to this, for example with a contribution to the repayment of your student debt, a compensation of 40 cents per bicycle kilometer home/work traffic, or a contribution to the sustainability of your home.
By promoting digital and social inclusion, KPN strives to increase mutual cohesion in society. With the KPN Mooiste Contact Fonds, KPN continues its efforts to make contact possible for people for whom this is not self-evident.

General Meeting of Shareholders
On April 16, 2025, KPN will hold its Annual General Meeting of Shareholders, where the 2024 annual results will be discussed. The agenda for this meeting will be published shortly.
The Integrated Annual Report 2024 is available online on the interactive website.