KPN and the trade unions reach a collective labour agreement negotiation result
KPN and the trade unions have reached a negotiation result regarding a new collective labor agreement (CAO). These agreements improve the financial well-being of our colleagues with a total salary increase of 5% and, for example, a contribution to childcare costs. The new agreements also offer more flexibility regarding leave and caregiving tasks. The trade unions FNV, Qlix, CNV, and De Unie will present the result to their members. If the union members agree, the CAO will take effect on January 1, 2026, for a period of 18 months.
The new CAO provides a collective salary increase of a total of 5% over 18 months. As of February 1, 2026, salaries will be increased by 3%. On October 1, 2026, there will be an increase of 0.5%, and on January 1, 2027, an additional 1.5%. In July 2026, all colleagues will receive a one-time net payment of 500 euros (based on a full-time employment). There is also extra attention for colleagues who want to advance to another position at the same level. Colleagues who advance horizontally from April 1, 2026, can receive an additional 2.5%.
Modern employment conditions: Childcare costs and sustainability
Hilde Garssen, Chief People Officer and member of the Board of Directors at KPN, says: “With this new CAO, we are building on the agreements made last year. We give our colleagues the freedom to assemble their own employment package, so it fits their personal wishes. This can include support for repaying student debt, childcare costs, or flexible leave. This CAO makes that possible and helps talents make a conscious choice for KPN.” To contribute to the (financial) well-being of colleagues, the CAO offers new opportunities. Colleagues are eligible for a contribution of up to 1,000 euros per year for childcare costs. Additionally, there is the possibility to repay up to 2,000 euros annually in a tax-efficient manner on student debt. KPN also provides a financial contribution towards the purchase costs of a first, sustainable home and a contribution for making an existing home more sustainable, of 2,000 euros per year and a maximum of 5,000 euros over 3 years. Colleagues can use their KPN mobility card at a favorable rate for private travel with public transport.
More flexibility regarding leave and caregiving tasks
Since this year, the modern vacation leave scheme applies, allowing colleagues to take leave as needed in consultation with their supervisor. KPN will make it easier starting in 2026 to combine work with caregiving tasks. Colleagues will receive their full salary during short-term caregiving leave, and pension accrual will continue during long-term unpaid caregiving leave. In addition to volunteer work for the KPN Mooiste Contact Fonds, extra charities have been added for which colleagues can receive leave, such as participating in NL Doet or donating blood or plasma. A new arrangement has also been introduced for colleagues who are, or wish to become, reservists with the armed forces, providing them with more extensive leave options. Additionally, KPN offers more possibilities for inclusive holiday leave. Whit Monday can now, just like Ascension Day, be exchanged for another meaningful day, for example Eid al-Fitr or Keti Koti.
Focus on personal development
KPN wants to use technology so that everyone in the Netherlands can move forward, which also means that our colleagues continue to develop in new technical and soft skills. Therefore, in 2026, we will offer targeted, new training and education to further stimulate personal development and learning. There will also be even more focus on individual growth by actively providing colleagues with personalized learning suggestions.