Rankings and awards
Recognition at home and abroad
Sustainability and transparency are a logical part of our way of working. We see the fact that we score well in different rankings as recognition for our policy and the commitment of our employees.
CARBON DISCLOSURE PROJECT
Result
Included in CDP's list in 2021 with a score of A-.
What is it?
The CDP (Carbon Disclosure Project) researches the energy and climate targets of 5,500 major companies worldwide every year. The results in the report are based on value chain engagement, energy consumption, reduction targets and strategy. The CDP also measures how organizations are combating CO₂ emissions and climate change, what opportunities companies see to develop sustainable products and services, and how transparent their reporting of this is.
MSCI
Result
AAA rating.
What is it?
MSCI ESG Ratings aim to measure a company’s resilience to long-term, financially relevant ESG risks. We leverage artificial intelligence (AI) and alternative data to deliver dynamic investment-relevant insights to power your investment decisions.
DOW JONES SUSTAINABILITY INDEX
Result
In 2021 ranked in the world index of the Dow Jones Sustainability Index (DJSI) for the 10th time in a row. According to independent experts, we are one of the most sustainable telecom companies in the world. Within the Telecommunications sector, KPN has the highest score on the Environment component and we also do well on climate strategy, innovation management en stakeholder management.
What is it?
The Dow Jones Sustainability Indices indicate which of more than 8,000 listed companies are working most sustainably. The ranking is determined by RobecoSAM and S&P Dow Jones Indices and is considered as an international standard for the performance of companies in the area of environmental and social issues.
ECOVADIS
Result
Awarded with a Platinum medal (top 1%) as a recognition of their EcoVadis Corporate Social Responsibility Rating.
What is it?
EcoVadis aims to improve the practice of companies in the environmental and social spheres with a collaborative platform that allows companies to evaluate the sustainability performance of their suppliers across 150 sectors and 110 countries. EcoVadis bases its assessment on four themes: labor and human rights, the environment, sustainability and ethics.
CORPORATE KNIGHTS 2022
Result
Ranked 13th in the prestigious ‘2022 Global 100 Most Sustainable Corporations in the World’ by Corporate Knights.
What is it?
The American magazine Corporate Knights ranks the 100 most sustainable companies in the world. These represent the top in the field of sustainable business. The ranking is cross-cultural, including industrial, financial, IT, consumer and healthcare sectors. For the compilation of the list, 7,000 companies were analyzed.
CARBON CLEAN 200
Result
Included in the 2022 Carbon Clean 200TM list of listed companies that are leaders in solutions for the transition to clean energy future. KPN took the 56th place.
What is it?
The Carbon Clean 200 ranks the 200 largest publicly traded companies according to their estimated revenues in USD from renewable and green energy. The ranking is published by As You Sow and Corporate Knights and was first published in 2016. The current list has been updated with data through January 31, 2022.
WORKFORCE DISCLOSURE INITIATIVE (WDi)
Result
For the second year in a row we score very high in the WDi. We score higher than other telecom providers and also higher than the average for the Netherlands. We score high or maximum in all categories mentioned.
What is it?
The Workforce Disclosure initiative (WDi) aims to improve corporate transparency and accountability on workforce issues, provide companies and investors with comprehensive and comparable data and help increase the supply of quality jobs worldwide.
VIGEO EIRIS INDICES
Result
Also in 2021, included in the Vigeo Eurozone 120 and Benelux 20.
What is it?
Vigeo Eiris positions itself as the leading European expert in the evaluation of businesses and organizations in the fields of the environment, social policy and good governance.
SUSTAINABLE BRAND INDEX
What is it?
For the third time in a row, KPN has been named the most sustainable brand in the Dutch telecom sector. We are praised by consumers because they have the confidence and proof that KPN has put sustainability and sustainable innovation high on its agenda.
Result
The Sustainable Brand Index is the largest and leading research in Europe in the field of sustainability and consumer brands. The Sustainability Index surveyed 11,000 consumers about their perception of the sustainability of 202 brands in the Netherlands. Brands are independently selected based on market share, revenue and overall brand awareness.
REPUTATION AWARD
Result
In 2020, the Reputation Institute once again named KPN as the company with the best reputation in the Netherlands within the Industry Adjusted Ranking.
What is it?
The Reputation Awards are presented annually in response to the annual RepTrak ranking conducted by the Reputation Institute Benelux. KPN received the Special Achievement Award, which was adjusted for the sector in which we operate. The Industry Adjusted Ranking is a separate category for which the reputation scores of thirty companies in the Netherlands are weighted based on the industry in which the company operates. KPN is ranked tenth in this year's overall ranking.
TRANSPARENCY BENCHMARK
Result
In 2021, once again in the leading group in 16th place.
What is it?
The Transparency Benchmark evaluates the annual reports of 500 companies. KPN has been in the top 10 for several years and won the Crystal Prize, the main prize of the benchmark, in 2010.
FTSE4GOOD
Result
Listed in the FTSE4Good Index Series.
What is it?
The FTSE4Good Index Series measures the performances of companies that distinguish themselves through strong business operations in the areas of the environment, social policy and corporate governance.
TAX TRANSPARENCY BENCHMARK
Result
In shared 3rd place in 2021.
What is it?
The Tax Transparency Benchmark 2021 is a comparative study of 77 Dutch listed companies. The Dutch Association of Investors for Sustainable Development (VBDO) conducts an annual comparative study of Dutch listed companies in terms of good governance in the field of taxation.
OOKLA SPEEDTEST AWARDS
Result
For the third time in a row Ookla® has recognized KPN's mobile network as the 'Best Mobile Network' in the country in the second half of 2021. In addition, KPN's 5G network is still the fastest in the Netherlands.
What is it?
Ookla analyzed over 340,000 tests from approximately 130,000 unique devices of users of the various Dutch mobile networks in the past six months. Then Ookla reports who is showing the fastest mobile network speeds and how the mobile coverage is doing.
'BEST ON TEST' CONSUMERS ASSOCIATION
Result
In 2021, KPN was designated the best mobile provider and best fiber optic provider by the Consumers' Association.
What is it?
Every month thousands of panel members of the Consumers Association share their experiences with providers. They assess quality, report disruptions and indicate how satisfied they are. The Consumers Association determines the test judgments based on these consumer data.
TWEAKERS AWARDS
Result
In first place in the Mobile Provider category during the Tweakers Awards 2020/2021. KPN took second place in the Internet provider category.
What is it?
The Tweakers Awards are presented every year. It concerns a public award for the best technology and electronics brands, chosen by visitors of Tweakers. In total, awards will be presented this year in 44 categories, ranging from manufacturer to service provider.
GLOBAL CYBERLYMPICS 2019
Result
KPN's ethical hackers (Sector C) became 3rd in the final of the Global Cyberlympics 2019. In 2018 the KPN hackers became world champions.
What is it?
The Global Cyberlympics is a prestigious international cyber security competition that tests the skills of information security professionals in the field of ethical hacking, computer networks and forensic investigation.
EUROPE'S CORPORATE STARTUP STAR
Result
In 2020, recognized as the 'Europe’s Corporate Startup Star' for the third year in a row for our active and successful collaboration with start-ups.
What is it?
'Europe’s Corporate Startup Stars' are companies that are committed to promoting collaboration with start-ups in Europe. The list is compiled annually by innovation foundation Nesta and innovation consultancy firm Mind the Bridge. KPN is second among the top in Europe.
SCIENCE BASED TARGETS
Result
We want to contribute to the international climate goals. KPN’s long-term goals have been approved.
What is it?
Our sustainability objectives are not just ambitious, we also want to be sure that they are good enough to make a real contribution to the international climate goals (less than 1.5 degree rise in global temperature). The organization Science Based Targets performs this test worldwide. The climate objectives of all those companies worldwide that have approved objectives can be found on the website.
PRIVACY GUARANTEE
Result
DDMA Customer DATA Award 2019.
What is it?
The DDMA Privacy Guarantee offers an internal privacy and security check with which organizations can show consumers and partners that they respect privacy and handle personal data carefully and transparently.
Accounting standards
In preparing our Integrated Annual Report, we have taken the principles of the International Integrated Reporting Council (IIRC) into account. For the CSR information included in the report, we followed the Global Reporting Initiative (GRI) Standards - Option: Comprehensive.
We follow the EU directive on Non-Financial Reporting and also we have taken the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD) into account. KPN recognizes the importance of disclosure on environmental, social and governance matters. We do so by integrating disclosure of this information with other financial and non-financial information, based on materiality considerations, in the Integrated Annual Report.
As of 2022 we incorporate industry-specific recommendations for the telecommunication services of the Sustainability Accounting Standards Board (SASB).