Doing business digitally
Digital collaboration
Doing business digitally
At KPN, we are committed to making our products and services as user-friendly as possible for both customers and suppliers. That's why we are constantly improving them.
As a supplier, you can streamline your business interactions with KPN through the KPN Supplier Portal. Purchase orders and invoices are processed entirely digitally, making the process more efficient and time-saving. Discover the benefits of our KPN Supplier Portal!
No need to contact our Service Desk anymore; you can find everything you need in the portal. The online supplier portal offers 24/7 access to real-time information on purchase orders, invoices and payments. Plus, we plan to add more features in the future.
Advantages
The KPN Supplier Portal serves as a central hub for all information related to purchase orders and invoices, offering several key benefits:
- Efficiency: Streamline your processes and save time.
- Transparency: Gain clear visibility into all transactions.
- 24/7 Real-time Status: Access up-to-date information anytime.
- Digital Collaboration: Work seamlessly with KPN online.
- Easy to Use: Enjoy a user-friendly interface.
Invoice Requirements
At KPN, we process both electronic invoices (PDF) and digital invoices (XML in UBL 2.1 format). We prefer digital invoices as they are the most efficient and reliable way to communicate. Please ensure your original invoice includes the following information:
- Addressing: *Correct KPN entity*, Wilhelminakade 123, 3072 EP Rotterdam
- Invoice amount incl. VAT rate
- Invoice number
- Invoice
- Name and address & bank details supplier
- VAT Identification Number
- Chamber of Commerce number (Chamber of Commerce number)
- Purchase Order/PO Number or Cost Center
Do you send invoices in XML format? Then make sure that all the above data is included in the defined XML tags. If you have any questions about this, please contact vraagaancrediteuren@kpn.com.
The KPN Supplier Portal is accessible 24/7
Log in
Are you a supplier connected to the KPN Supplier Portal? If so, you can log in immediately. If you don't have access yet? Then send an email to procurement@kpn.com. You will receive an email from no-reply@kpn.com with a link to the portal.
First set your password via the 'forgot password' link in the email. This link is valid for three days. Need a new link? Then apply for it again via procurement@kpn.com.
In the KPN Supplier Portal, you can 24/7 see the real-time status of purchase orders, invoices and payments.
Purchase orders
We can send purchase orders via email (with a PDF attachment) or XML. We prefer digital communication via XML as it is the most efficient method. The purchase orders can be processed directly in your administration.
If you want to receive purchase orders in XML format from KPN or if you want to submit invoices in XML format, please indicate this via vraagaancrediteuren@kpn.com. We will then contact you to set this up.
E-invoicing
At KPN, we can handle both electronic invoices (PDF) and digital invoices (XML). We prefer digital communication via XML as it is the most efficient and reliable method.
If you want to receive purchase orders in XML format from KPN or submit invoices in XML format to KPN, please let us know via vraagaancrediteuren@kpn.com. We will contact you as soon as possible to set this up together.
Contracts
At KPN, signing contracts is done entirely digitally. You can view the signed contracts, along with all associated documentation, through the KPN Supplier Portal.
