2 2 header innovatie update May 2020
Vision on innovation

The answer to the questions of today and tomorrow

We connect everything and everyone via our network. This is convenient and creates tremendous freedom. At the same time, KPN’s technology is helping to find answers to the social questions of today and tomorrow. Whether it's about reducing CO2 emissions or maintaining affordable healthcare: innovation is the key.

We don’t always realize it, but we are living in extraordinary times. New technological applications are being developed almost daily to help improve our lives. Sometimes visibly, but often not. Such as sensors that constantly measure the strength of dikes. Or street lighting that only switches on only when someone passes by. And heart patients can regain a sense of freedom because their heart rate is being monitored remotely by a medical center.

Connecting of all those devices together is called the Internet of Things. The devices provide information that allows us to make decisions. Do the dikes need to be strengthened? Should medical staff take action? At the same time, these devices generate a lot of data. This means that careful thought must also be given to transporting, storing and protecting that data. And also to privacy & security, cloud storage and designing the network to provide the best connectivity.

Innovation is a broader issue than just designing and manufacturing a device. It is a working method that has characterized our organization ever since we were founded. More than 140 years ago, we gave Dutch people their first encounter with a telephone connection. We are still connecting the Netherlands today, by telephone and increasingly by digital means. Because we believe that making connections is the best way to make our lives freer, easier and more fun.


We are constantly looking for new partnerships and partners with inspiring visions. This allows us to respond to the needs of our customers by bringing new, relevant services to the market. Or by solving problems they experience at home or at work.

Startups and scaleups

At KPN Ventures and Liaison Management startups and scaleups we make a connection with promising startups and scaleups at an early stage. We’re helping them to grow by using our expertise to provide them with the right support. But it’s a knowledge exchange, because, in turn, we can learn from these ambitious businesses. And it has already led to tangible results.

KPN Wholesale

KPN Wholesale brings telecommunications and the digital world closer together. As well as providing access to our networks, we develop new services for end users of KPN and our partners. The focus here is not just on connectivity but also on domains such as Telecom Anti-Fraud Services, Personal Identity Manager, Security and other innovation themes.

Connected to the future

The latest technology is the basis for the innovations of tomorrow. What will the world look like in 5 or 10 years? No one can predict the future. Neither can we. But KPN believes in the power of technology. This belief drives our search for new applications that are of value to the Netherlands. And we’re doing that together with our partners. Because only together are we able to move the Netherlands forward with innovation.


Technology makes healthcare more efficient and accessible