Half year results 2013

• Continued good operational performance, on track to realize outlook
• Strengthened financial position, provides sound platform to continue to execute strategy
• Revenues down due to challenging market circumstances; encouraging operational progress
  • 4G roll-out in The Netherlands accelerated, currently ~50% coverage
  • Triple play penetration at 42%, +12%-points y-on-y
  • Continued good postpaid net adds (H1 2013: 475k vs. H1 2012: 284k) and data growth (H1 2013: ~60%) in Germany
  • Strong postpaid net adds (Q2 2013: 53k) following new propositions launched in Q2 2013 in Belgium
• EBITDA reflecting higher commercial investments, mainly in Germany
  • Continued improvements underlying cost structure across the Group
  • ~3,900 FTE reductions in The Netherlands since start of program
• Free cash flow reflects lower revenues and higher investments
  • Majority of free cash flow to be generated in H2 2013 due to intrayear phasing

Message from the CEO, Eelco Blok

“Conditions remained challenging in the first half of 2013, however we have further strengthened our market positions. We continue to improve our networks, especially with the accelerated 4G rollout in The Netherlands. Our customer-centric propositions are increasingly yielding operational results demonstrated by growing triple play in The Netherlands and strong postpaid net additions and data growth in Germany and Belgium. And we are driving ahead with simplifying our processes and improving our underlying cost structure.”

Press Release for download here: kpn.com/results